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Results 1 - 10 of 16
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Answer How to use Ilisys Online Support?
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  1. How to use Ilisys Online Support?
    In order to resolve your service issues quickly and efficiently we have upgraded our online knowledge base and in parallel we are trialling a new job management system. The following instructions...
  2. Popular links
    Ilisys links Ilisys web links Link Toolkit http://toolkit.ilisys.com.au Satus updates http://status.ilisys.com.au Webmail http://webmail.ilisys.com.au Urchin report...
  3. What is my outgoing or SMTP server?
    SMTP stands for Simple Mail Transfer Protocol. It is the mechanism by which an email client program sends email to an outgoing mail server, also called an SMTP server, for delivery to the intended...
  4. POP3 vs. IMAP
    Overview POP3: Post Office Protocol (version 3, the current standard) Email clients, using POP3, download all the emails off the server and stores them locally. Although most email clients have an...
  5. Transferring my domain name to Ilisys New
    To transfer your domain name to Ilisys, you need to send your request to sales@ilisys.com.au with the Domain password or EPP code. Once we receive your email, we will send you an email requesting for...
  6. Moving my web hosting service to Ilisys New
    Moving web hosting service is more than just copying files from one server to another server. You need to follow certain steps to ensure that there is no down time for your website. The steps vary...
  7. Protecting your website data with hourly backups
    Protecting critical data is an essential element in the Ilisys hosting strategy. That's why every hour, we take a 'Snapshot' of every hosted website and database. Thirty-six of these backups are...
  8. Moving my email service to Ilisys New
    When moving email service from another hosting provider to Ilisys, you will need to proceed in a logical order to ensure that no email is lost. The following instructions will walk you through the...
  9. What is an email address?
    An email address, also called an email alias, is a name that you want people to be able to send email to at your domain. Ilisys provides the email service that gives you the following features: ...
  10. White label addressing
    Ilisys white label addressing gives you more power to leverage and promote your own domain names. For example, instead of using webmail.ilisys.com.au, you can use webmail.your_domain_name. The list...
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