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Answer How to use Ilisys Online Support?
Answer Quick reference
  1. How to use Ilisys Online Support?
    In order to resolve your service issues quickly and efficiently we've upgraded our online knowledge base and in parallel we've introduced a new online support system. To help you get started with...
  2. What is my outgoing or SMTP server?
    SMTP stands for Simple Mail Transfer Protocol. It is the mechanism by which an email client program sends emails to an outgoing mail server (SMTP server) for delivery to the intended email address. ...
  3. Ilisys Glossary Updated
    This alphabetical list gives you a glossary of Ilisys words and Internet terms. Simply click the following letters or scroll down to find the word that's puzzling you. A - B - C - D - E - F - G - H -...
  4. Quick reference
    Ilisys Servers Ilisys servers Address Ilisys name servers dns1.ilisys.com.au (69.57.130.31) dns2.ilisys.com.au (117.104.160.110) dns3.ilisys.com.au (117.104.164.110) Incoming mail...
  5. POP3 vs. IMAP
    Some of the most common questions our support team receives are: What are the differences between POP3 and IMAP? Does one have advantages over the other? Which one should I use? Let's find out...
  6. How do I find my web browser's version number?
    To find your web browser's version number, simply follow the instructions below: Windows Mac OS Firefox Click the Help menu, and then select About Mozilla Firefox. Click the Firefox menu, and...
  7. What is a URL?
    A Uniform Resource Locator (URL) is an address in a certain format that locates a specific resource on the Internet. In a typical URL, it contains the following elements: an Internet protocol, such...
  8. What is email hosting?
    Email hosting is an internet hosting service enables users to manages their email messages through email servers. Email hosting services are usually utilised by businesses who rely on custom email...
  9. Protecting your website data with hourly backups
    Protecting critical data is an essential element in the Ilisys hosting strategy. That's why every hour, we take a 'Snapshot' of every hosted website and database. Thirty-six of these backups are...
  10. White-label server address
    Ilisys server addresses usually have Ilisys domain name as part of the addresses (for example, mail.ilisys.com.au). You can, however, use the Ilisys white-label server addresses that contain your...
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