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Answer How to use Ilisys Online Support?
Answer Quick reference
  1. How to use Ilisys Online Support?
    In order to resolve your service issues quickly and efficiently we've upgraded our online knowledge base and in parallel we've introduced a new online support system. To help you get started with...
  2. What is my outgoing or SMTP server?
    SMTP stands for Simple Mail Transfer Protocol. It is the mechanism by which an email client program sends emails to an outgoing mail server (SMTP server) for delivery to the intended email address. ...
  3. Quick reference
    Ilisys Servers Ilisys servers Address Ilisys name servers dns1.ilisys.com.au (69.57.130.31) dns2.ilisys.com.au (117.104.160.110) dns3.ilisys.com.au (117.104.164.110) Incoming mail...
  4. POP3 vs. IMAP
    Some of the most common questions our support team receives are: What are the differences between POP3 and IMAP? Does one have advantages over the other? Which one should I use? Let's find out...
  5. What is a staging area?
    A staging area is used when an Ilisys customer requires the ability to test their website prior to making it live to the world. It's most commonly used in the preparation for moving a website from...
  6. What is email hosting?
    Email hosting is an internet hosting service enables users to manages their email messages through email servers. Email hosting services are usually utilised by businesses who rely on custom email...
  7. Protecting your website data with hourly backups
    Protecting critical data is an essential element in the Ilisys hosting strategy. That's why every hour, we take a 'Snapshot' of every hosted website and database. Thirty-six of these backups are...
  8. White-label server address
    Ilisys server addresses usually have Ilisys domain name as part of the addresses (for example, mail.ilisys.com.au). You can, however, use the Ilisys white-label server addresses that contain your...
  9. What type of web servers does Ilisys run?
    Ilisys web servers are based on the Linux operating system that uses the Apache web serving software. It allows the use of MySQL database and programming complex websites in language such as PHP and...
  10. Ilisys Glossary
    This alphabetical list gives you a glossary of Ilisys words and Internet terms. Simply click the following letters or scroll down to find the word that's puzzling you. A - B - C - D - E - F - G - H...
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