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Answer How to use Ilisys Online Support?
Answer Quick reference
  1. How to use Ilisys Online Support?
    In order to resolve your service issues quickly and efficiently we've upgraded our online knowledge base and in parallel we've introduced a new online support system. To help you get started with...
  2. What is my outgoing or SMTP server?
    SMTP stands for Simple Mail Transfer Protocol. It is the mechanism by which an email client program sends emails to an outgoing mail server (SMTP server) for delivery to the intended email address. ...
  3. Ilisys Glossary Updated
    This alphabetical list gives you a glossary of Ilisys words and Internet terms. Simply click the following letters or scroll down to find the word that's puzzling you. A - B - C - D - E - F - G - H -...
  4. Quick reference
    Ilisys Servers Ilisys servers Address Ilisys name servers dns1.ilisys.com.au (69.57.130.31) dns2.ilisys.com.au (117.104.160.110) dns3.ilisys.com.au (117.104.164.110) Incoming mail...
  5. POP3 vs. IMAP
    Some of the most common questions our support team receives are: What are the differences between POP3 and IMAP? Does one have advantages over the other? Which one should I use? Let's find out...
  6. Moving your web hosting service to Ilisys
    Moving web hosting service is more than just copying files from one server to another server. You need to follow certain steps to ensure that there is no down time for your website. The steps vary...
  7. How do I view email headers?
    The steps to view the email headers vary in different email programs. Below is a list of common email programs and the instructions of how to view the email headers. Outlook Express and Windows...
  8. Moving your email hosting service to Ilisys
    When moving email service from another hosting provider to Ilisys, you'll need to proceed in a logical order to ensure that no email is lost. By following the steps below, you won't loose any emails...
  9. Tips on choosing a domain name
    About domain names What is a domain name? Domain names (or web addresses) are used to address computers and information on the internet. Most commonly, they're used to locate websites. Why do I...
  10. What is email hosting?
    Email hosting is an internet hosting service enables users to manages their email messages through email servers. Email hosting services are usually utilised by businesses who rely on custom email...
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